Community First 2025 Community First 2025

Need A Hand?

Community First Program available at SouthPoint

As a not-for-profit financial institution, we stand true to our vision of “empowering people to enhance lives.”  When our members are faced with a hardship we want them to know that their credit union is standing behind them. That’s why we have implemented a comprehensive program of financial support initiatives to help the people and communities we serve. SouthPoint’s Community First Program is designed to assist members to be in a better position to recover quickly from the effects of a hardship. SouthPoint is committed to supporting members during times of uncertainty and will work with members on an individual level to find a solution to tailor to their specific needs.

With the federal government currently shut down, eligible SouthPoint members impacted by paycheck disruptions can now take advantage of our Paycheck Assistance Program.

Eligibility

To help members affected by the government shutdown, we’re again offering assistance. You may be eligible for this aid if you meet these 3 criteria:

  • Your pay is impacted by the shutdown
  • You’ve set up direct deposit of pay with SouthPoint Financial Credit Union
  • You’re one of the following:
    • A federal government employee
    • An Active Duty servicemember
    • A federal government contractor paid directly by the federal government

Paycheck Assistance Program

Eligible members can access a low- or no-interest loan equal to one month’s federal pay—with flexible repayment in 30 to 60 days. Quick support when you need it most.

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Payment Extensions Available on Existing Loans*

We will defer any existing loan(s) currently financed with SouthPoint Financial for up to 2-months.

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No Withdrawal Penalties on Certificates

We will waive any early withdrawal penalties for members who need to cash out an existing Certificate at SouthPoint.

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Money Mindset Guidance Program

Get free, one-on-one financial guidance from our certified team—personalized to your goals and situation.

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Fee Waiver Support

We’re waiving select fees for impacted members to help reduce financial stress during this time.

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